Listening with the ear of the heart

Dear brothers and sisters,

Last year we reflected on the need to “Come and See” in order to discover reality and be able to recount it beginning with experiencing events and meeting people. Continuing in this vein, I would now like to draw attention to another word , “listen”, which is decisive in the grammar of communication and  a condition for genuine dialogue.

In fact, we are losing the ability to listen to those in front of us, both in the normal course of everyday relationships and when debating the most important issues of civil life. At the same time, listening is undergoing an important new development in the field of communication and information through the various podcasts and audio messages available that serve to confirm that listening is still essential in human communication.

A respected doctor, accustomed to treating the wounds of the soul, was once asked what the greatest need of human beings is. He replied: “The boundless desire to be heard”. A desire that often remains hidden, but that challenges anyone who is called upon to be an educator or formator, or who otherwise performs a communicative role: parents and teachers, pastors and pastoral workers, communication professionals and others who carry out social or political service....

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